🇦🇺 Australian Owned 📍 Melbourne Based Nationally Delivered

Marketing & AI
For Businesses
Ready to Grow.

Make It Big Media is Melbourne's marketing and AI automation agency for small businesses across Australia. We get you found, get you customers, and automate the rest.

100%
Australian owned
and operated
24/7
AI systems running
for your business
7+
Services under one roof
for small businesses

What We Build

Our Services

Every service is purpose-built for small businesses. No lock-in contracts, no surprise bills, no jargon.

🔍 01 / SEO

Show Up When
People Search

When customers in your area search for what you offer, we make sure your business appears at the top of Google — not buried on page three where no one looks.

Includes free website health check →
🤖 02 / AEO

Be the Answer
AI Finds

When people ask ChatGPT, Google AI, or Siri for a recommendation, your business becomes the answer. Most competitors haven't even heard of this yet.

Includes free AI visibility check →
📱 03 / SOCIAL

Social Media That
Brings Customers

We create and manage content that builds trust and attracts new customers — so you never stare at a blank screen wondering what to say.

Includes free content ideas pack →
💬 04 / AI CHATBOT

AI Chatbot for
Your Business

A smart assistant on your website that answers questions, captures leads, and books appointments automatically — 24 hours a day, without you lifting a finger.

Includes free chatbot consultation →
05 / AUTOMATION

Business Automation
& Workflows

We connect your tools and automate the repetitive tasks eating your time — follow-ups, booking confirmations, review requests, lead tracking. Hours saved every week.

Includes free automation audit →
🎨 06 / DESIGN

Website &
UI/UX Design

A professional website that looks the part and actually converts visitors into customers. Fast, mobile-friendly, and built to rank on Google from day one.

Includes free design consultation →
🎙️ 07 / VOICE Coming Soon

AI Voicebots &
Phone Agents

An AI system that answers your phone calls, qualifies leads, books appointments, and handles FAQs — around the clock, with no hold times or missed calls. Launching soon for Australian businesses.

Launching Q3 2026 →

The Process

From Idea
to Live

You'll always know what we're doing, what it costs, and what to expect next. No surprises.

01

Free Discovery Call

We learn about your business, your customers, and what's not working. In 30 minutes you'll get honest advice on what would make the biggest difference — whether you work with us or not.

02

Strategy & Plan

We put together a plain-English plan — what we'll do, why, how long it takes, and exactly what it costs. You see everything upfront before committing to anything.

03

Build & Launch

We get to work. Fast, focused sprints. You'll receive regular updates without the tech talk — just clear progress on what's been done and what's next.

04

Grow & Optimise

Once live, we monitor, improve, and scale. You see exactly what's working through simple reports. No dashboards full of numbers that don't mean anything.

Why Make It Big Media

Built
Different

We're an Australian-owned agency that understands how local small businesses actually work. No offshore teams, no generic playbooks, no confusing contracts.

🇦🇺 100% Australian owned and operated
📍 Melbourne based — same timezone, fast response
Plain English — no jargon, ever
Fixed pricing — no surprise invoices
No lock-in contracts — results keep you here
Your data stays in Australia — privacy first
01

Small Business First

Everything we build is designed for businesses with 1–50 staff. No enterprise bloat, no tools you don't need.

02

Results You Can See

Simple monthly reports in plain English. You'll know exactly what you're getting for every dollar spent.

03

Everything Under One Roof

SEO, AI, social, automation, and web design — all in one place. No juggling multiple agencies.

04

You Stay in Control

We teach as we go. You'll always understand what's being done and why — no mystery, no dependency.

Why We Exist

We Chose
Your Side.

"Small businesses kept paying for things they didn't understand — and nobody was explaining why."

Working inside a marketing agency, I watched good business owners get sold packages they didn't need and reports they couldn't read. The system was built to keep clients confused — because confused clients don't ask hard questions.

I saw it enough times that I made a choice. Make It Big Media was built on one rule: you understand everything we do, or we don't do it. No mystery. No markup. No nonsense.

M
Make It Big Media
Melbourne, Australia 🇦🇺

Industries We Serve

Marketing & AI for
Every Small Business

Trades
Plumbers, electricians, builders, cleaners
Hospitality
Cafés, restaurants, bars, catering
Health & Wellness
Gyms, clinics, beauty salons, allied health
Retail & E-Commerce
Local shops, online stores, product brands
Professional Services
Accountants, lawyers, consultants, advisors
All Small Businesses
Any Australian business with 1–50 staff

Founding Clients

We're Just Getting
Started Together.

We're currently taking on our first founding clients — small businesses who want real results and a team that tells them the truth. Results and reviews coming soon.

★★★★★

"Results pending — spot available for the right Melbourne business."

Founding Client — Spot Open
Melbourne, VIC
Spot 1 of 5
★★★★★

"Results pending — spot available for the right Australian business."

Founding Client — Spot Open
Australia Wide
Spot 2 of 5
★★★★★

"Results pending — spot available for the right Australian business."

Founding Client — Spot Open
Australia Wide
Spot 3 of 5
Become a Founding Client

We're taking on 5 founding clients at a reduced rate in exchange for honest feedback and a testimonial. You get real results. We get proof. Everyone wins.

Claim Your Spot →

FAQ

Common
Questions

Can't find what you're looking for? Book a free call and ask us directly.

Book a Free Call →
No — we're Melbourne-based but we work with small businesses across all of Australia. Our services are delivered remotely so location is never a barrier. We serve clients in Sydney, Brisbane, Perth, Adelaide, and regional areas Australia-wide.
SEO is a long-term investment — most businesses start seeing meaningful movement within 60–90 days. That said, local SEO can show early wins (like improved Google Maps visibility) within the first 30 days. We'll set clear, realistic expectations from the start and track progress every month.
AEO stands for Answer Engine Optimisation. It's about making sure your business appears when people ask AI tools like ChatGPT, Google AI Overview, or Siri for recommendations. Search behaviour is shifting fast — over 40% of Australians now use AI tools for recommendations. Most businesses haven't adapted yet, which is a big opportunity for those who act early.
No lock-in contracts on monthly services. We work on a rolling monthly basis — if you're not happy, you can stop at any time with 30 days notice. One-time setup projects (websites, chatbots, automation) are delivered in full with no ongoing obligation.
Yes. Every chatbot is trained on your specific business — your products, services, policies, tone, and FAQs. It won't sound generic. We also build in a human handoff so complex or sensitive enquiries always reach a real person when needed.
We specialise in small businesses with 1–50 staff. Whether you're a sole trader just getting started online or an established business that's tried marketing before and felt let down — our services are built for your scale and budget.
Data security is a priority. We design all AI solutions with Australian data residency by default — your data stays on Australian servers wherever possible. We follow best-practice security including encrypted data in transit and at rest, and we never use your business data to train third-party models.

Let's Talk

Ready to
Grow?

Book a free 30-minute discovery call. We'll look at your business together and tell you exactly what we'd do first — no charge, no obligation, no sales pitch.

Melbourne, Victoria, Australia
office@makeitbigmedia.com
Serving all of Australia — nationally delivered

We'll respond within one business day. No spam, ever.